Delivery Information

We’re currently delivering orders throughout Ireland straight to your room of choice for FREE! and no minimum spend. In Stock - FREE and Fast Delivery is available for goods that are in stock delivery within 1-7 days (certain postcode limitations apply, excludes weekends and Bank Holidays).

 

Goods that are ‘available to order’ have an estimated lead time. If your order contains both ‘in stock’ goods and ‘available to order’ goods, the order will be held until all goods can be delivered together. 

 

A £100 charge applies to Mainland England, Scotland and Wales and couriers may not be able to guarantee delivery to the room of choice.
Unfortunately, we do not deliver to the Isle of Man, Isle of White, Scottish Highlands and the Channel Islands. 

 

Premium delivery services:

In addition to our FREE and Fast Delivery, we understand that sometimes you may need some more flexibility. So, for £29 we can offer a morning delivery on weekdays (8am to midday) or an afternoon delivery (midday and 6pm).

 

What to Expect on the day of delivery

Our Customer Care team will contact you when your items are ready for delivery and book a day that suits you.

 

Our delivery team will give you a call on the morning of delivery before 10am and provide you with a time slot. Deliveries will be to your room of choice and we’ll fulfil any assembly service purchased with your order. We ask that you please clear the room and pathway to the room for delivery in advance.

 

Not ready for your delivery? don't worry we can hold stock FREE of charge for up to 14 days. If you cannot accept the delivery within 14 days, then we will be entitled to cancel your order and retain 20% of the order value to cover associated costs.

 

Please notify us at least 24 hours before the delivery of any delivery amendments. Amendment may lead to an increase in lead-time.

 

Please inspect the goods carefully upon receipt. All goods are deemed accepted 7 days after delivery.

 

In the unlikely event, we are unable to complete the delivery of your goods, we will be entitled to cancel the order and refund the amounts paid.

 

Delivery partners 

We deliver most products using our own dedicated Bedtime and Sofatime fleet. Deliveries to the Republic of Ireland will be arranged with our partner Notboxes. We always aim to make the delivery experience as seamless as possible for you and when necessary contact will be made directly by our partner to arrange convenient delivery for you

  

Please contact our Customer Care Team on 028 9050 8301 for any delivery queries.

 

 

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